Houck Consulting

Common Sense, Cost Effective Solutions.

Company Profile

I always believed that innovative common-sense solutions are the key to solving most problems. There is an easier and smarter way to do things but this almost always requires a paradigm shift. The resistance of new ideas and willful blindness to problems can eventually lead to failure.  I have an innate ability to tackle problems by thinking outside the box every day...

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Our services

Some of our many services include:

- Investigative Strategies / Services for the Banking Industry

- StreetSmarts for Women 1-2 Hr.

- The "3C Protocol" a new innovative response to a Mumbai Style/Active Shooter attack for Hotels and businesses.

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About Harry Houck

President Houck Consulting, LLC

- VP at Citibank
- Detective 1st Grade at New York City Police Department
- Owner/President at Houck Protective Services 
- Patrolman at Irvington Police Department
- Sgt. at USMC

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Regulation E and Unauthorized ATM Transactions, Identifying the Fraudulent Client.

A one-hour lecture covering the basics of my unique and innovative fraud investigation process.

The following is information will be covered:

Developing an investigative acumen

How to identify newly developed patterns of activity consistent with client fraud.

Interview and investigative techniques

Using Regulation E to its full potential

Identifying client based fraud within 95% accuracy.

Using the Internet to help you deny a claim.

Review of actual case histories using this investigative process

Preponderance of the evidence is required to deny a claim. What is it and how do we attain it?

Denying claims without increasing your presidential complaints or sacrificing customer service or the client experience.

Articulating your denial position

Your return on this lecture will be almost immediate in denying one claim that you would have honored before the lecture.

COST: $1200. Plus expenses

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